Tips & Troubleshooting

Tips

·              Store your pellets in a dry, cool place. Never store the bags directly on a concrete floor.

·         Always pour your pellets into a coal bucket, or similar, before pouring into the stove hopper. This will allow you to visually inspect the fuel for excessive amounts of sawdust. Avoid dumping any sawdust into the hopper.

·         Adjust the combustion air so that the pellets burn with a vibrant, bright flame. Lazy flames with dark tips indicate the fire is air-starved.

·         To ensure proper air circulation, keep the stove clean. This is particularly important around the burn grate. Heat transfer pipes (heat exchangers) should be inspected regularly to make sure they haven't become coated with "fly ash".

·         Never use a household vacuum to clean out the stove. Pellet ash is very fine and will pass through most vacuum filters.

·         As with any solid fuel appliance, pellet stoves must be inspected & cleaned annually (or every 2 -3 tons of pellets) by a certified stove technician.

Troubleshooting

"I SEEM TO BE GETTING LESS HEAT FROM MY PELLET STOVE"

·         Have the heat exchangers been cleaned recently?

·         Are the pellets particularly long? (longer than 1 ½"?). Long pellets don't feed as well as short pellets. Inconsistent feed = inconsistent heat. Some types of stoves are more sensitive to long pellets.

"THE FLAME GOES UP AND DOWN; SOMETIMES THE FLAME DIES OUT"

·         Are the pellets particularly long? (same problem as above)

"THE STOVE IS BURNING DIRTY (SOOTY, DIRTY WINDOW)"

·         has your stove & chimney been professionally cleaned recently?

·         is your burn grate free from clinkers and ash?

·         Is your combustion air turned up high enough? (Remember: if your pellets are burning with a "lazy, orange" flame it indicates insufficient combustion air)

"I'M GETTING A BUILD-UP OF CRUSTY ASH IN THE BURN GRATE"

·         Are your pellets getting enough combustion air?

·         If the problem persists test another brand of pellets.

"I'M GETTING A LOT OF SAWDUST IN MY PELLET BAGS"

·         A bag of pellets should have no more than about a ¼ cup of sawdust in total. If you are seeing consistently more than this it may indicate a pellet quality issue.

·         If you see large amounts of coarse or clumping sawdust it indicates the bag has absorbed water.

"MY FURNITURE IS COVERED WITH A FINE-BLACK RESIDUE"

·         Never open the stove door while the fans are running.

·         Never vacuum the appliance with a household vacuum cleaner.

·         Have your stove technician check for improperly sealed venting.

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Copyright © 2012 UJ Robichaud TIMBR Mart. Last modified: 04/22/12