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Frequently Asked Questions

Q. Does the system need maintenance?
A. No, the motor of the macerator has no gears or brushes to wear out. The motor is filled with oil and sealed for life.

Q. Where is the waste pumped?
A. The waste is pumped into a sewer system, septic tank or a holding tank by means of a proper waste pipe system that complies with the applicable codes.

Q. How much water does the system use?
A. All models are low consumption type toilets. The Saniplus toilet uses 1.6 US gal (6 liters) of water per flush and the Sanicompact series uses 1.1 US gal (4 liters) water per flush. This compares very favorably with older systems of water closets that may use up to 8 US gal (30 liters) of water per flush.

Q. Can I install a shower or bathtub?
A. When installing a bathtub a platform of 2x8 is needed to allow for installation of a P-Trap and pipe with some gravity flow towards the macerating unit.

Q. Is a Saniflo unit expensive?
A. Admittedly, a Saniflo macerator is higher priced as a product compared to a sewage ejector and a platform package. However, the greatly reduced labor costs and their incredible flexibility make Saniflo products an economical and viable alternative when gravity flow systems cannot be installed.

Q. What is a macerator?
A. To "macerate" is to soften, to break in pieces. Our macerating system use a rotating cutting blade to liquefy human waste and toilet paper, that when mixed with flushing water is pumped into a sanitary sewer as a fine slurry.

Q. Where can I use macerating systems?
A. Extra toilet facilities can be installed in offices, factories, and restaurants. They are ideal for use by the elderly and disabled. Extra bathrooms can be installed in basements, cottages, hotels, motels, in fact anywhere extra washroom facilities are needed or wanted.

Q. Do I need to break up the floor to install the macerating system?
A. No, Saniflo units can easily be installed on top of any finished floor, eliminating the need to dig up a floor as required by methods using sump and sewage ejector pump. Additionally, there is no need to leave an accessible space, as is the case with an in-floor sump system.

Q. Do Saniflo appliances meet government approvals?
A. A national recognized laboratory has tested and approved Saniflo appliances. Additionally, Saniflo appliances have been listed with several standards and code agencies, including: IAPMO, Massachusetts State Plumbing Board, Southern Building Code, UPC, IPC, CSA B45.9 ASME 112.3.4 etc. in both Canada and the United States.

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 We welcome all inquiries on our products.  Please use Feedback form to contact us.

Please note that all prices in all categories are listed in Canadian Dollars.  All items are subject to 15% Harmonized Sales Tax (HST) when shipped to Nova Scotia, 13% Harmonized Sales Tax (HST) when shipped to New Brunswick, Newfoundland or Ontario, 12% Harmonized Sales Tax (HST) when shipped to British Columbia.  All other provinces/territories are subject to 5% Goods and Service Tax (GST).  International and United States sales are tax exempt (duty and brokerage fees, if applicable, are the responsibility of the purchaser). 
Unless picked up at our location, all items are subject to applicable freight charges (to be quoted).  Not all items can be shipped due to weight and size factors.  Items marked free shipping are for within Canada and the USA (with the exception of remote locations)). We do not ship chemical products or insecticides.  All prices subject to change without notice.  Not all items may be available at all times.  We reserve the right to choose our customers and to limit quantities if needed.  Website is also subject to error.  If a pricing error is discovered it will be fixed, however we are not obliged to sell for the error.  Website pricing may differ from in-store pricing. 

We accept VISA, Mastercard or American Express. You can also send a money order or check, in which case we will wait for it to clear prior to shipping out the goods.  In some cases, Paypal will be used as a payment method. 

Copyright © 2012 UJ Robichaud TIMBR Mart. Last modified: 04/22/12