The Comfort Furnace Infrared Heater Frequently Asked Questions
What is a
Comfort Furnace Infrared Zone Heater?
The Comfort Furnace Quartz Infrared Heater is a portable furnace that safely and efficiently heats
the objects in a room using infrared waves as opposed to less efficient
systems that use radiant or solar radiation.
How does the
initial cost and savings compare to other heaters?
Comfort Furnace Quartz Infrared
Heaters utilize new, more efficient technology for generating large amounts
of infrared heat. Comfort heaters incorporate great styling, with
micro-electronic genius. To invest in similar technology that would heat a
comparable area could easily cost twice the initial investment without
delivering the exclusive features and safe healthy benefits in this portable
furnace.
How does the
Comfort Furnace Infrared Heater work?
The Comfort Furnace combines new
advanced engineering with the latest in infrared commercial quartz tubes.
Both technologies were developed by Wells Electronics for the Comfort
heater. The new heat exchanger incorporates a copper-ionization panel for
efficient ionization of the water molecules in the air. These water
molecules act as a carrier for the infrared heat that is expelled into the
room. Ionized water molecules distribute the heat more evenly in the room
than do the air molecules which is why you eliminate most cold air pockets
in a room by using moist infrared heat. It is a warmer softer heat that
penetrates the body more effectively than radiant heat. Three solar copper
furnaces inside the unit absorb the heat from these tubes much like a sponge
absorbs water. process also utilizes stainless steel
diffusion coils and special infrared tubes with ceramic and stainless steel
tips. In independent tests the combination of stainless steel diffusion
coils interacting with the copper ionization panels in the new heat
exchanger produced a 14% increase in heat output / efficiency. The Comfort
furnace exhales what is coined as "soft" environmentally friendly heat that
employs the humidity in the room as a vehicle to warm up large spaces
quickly and efficiently. Conventional heat sources that dry the air cause
occupants to lose energy and force them to breathe dry uncomfortable air.
Where is the
Comfort Furnace Portable Zone Heater most often used?
Cold uncomfortable areas in your home,
finished basements, that cold back bedroom, that office down the hall,
mobile homes, etc. It can also be used as an energy saving source of
comfortable heat when employed as a substitute for other heat sources in the
home. It’s a better cheaper way to heat your home.
What makes
the Comfort Furnace Heater "Healthier" than other heaters?
For one... the Comfort Furnace does
not use up oxygen or dry out the air, nor does it produce positive ions like
other blower type heaters. And the Comfort Furnace does not destroy healthy
negative ions... it actually produces them. Since the early 1950s scientists
have suspected that ions play an important role in how the body functions
and, consequently, in how we feel. Research has shown that an abundance of
negative ions in the air we breathe is highly beneficial. Conversely,
scientists have found that if the air is charged with too few negative ions
and too many positives, we become anxious, fatigued and tense. Positive ion
poisoning has, in fact, been linked to heart attacks, aggravated asthma,
migraine headaches, insomnia, rheumatism, arthritis, hay fever, and most
allergies. Two . . . the internal temperatures inside the furnace destroy
harmful biological pathogens including bacteria, virus, mold and mildew
without creating a combustion cycle like other fossil-fueled space heaters
and radiant/solar coil type electrical heaters. These types of heaters use
up oxygen and they remove humidity from the air.
What makes
the Comfort Furnace Infrared Zone Heater different?
There are three major types of heat.
The first, is radiant heat. Radiant heat can be generated utilizing
combustion or the burning of a fossil fuel, i.e. natural gas, wood, oil,
etc. It can also be generated using electrical current to heat a coil, as in
a base-board heater, or to heat different liquids such as oil in a portable
radiator. Radiant heat is a very long wave form that can actually be seen
radiating off the earths surface in a mirage or off the top of a wall
radiator. It is a very long wave pattern.
The second, is solar radiation. Solar radiation is a very short wave pattern
that includes all those wavelengths in the light spectrum that are both
harmful and beneficial. Solar radiation is responsible for the burn you get
by sitting to close to a fire or disc heater or by sitting out in the sun
too long. Ultraviolet radiation falls into this solar radiation spectrum.
Solar radiation has a very short wave pattern that cannot be detected by the
human eye. Ultraviolet Radiation, for example, is a type of solar radiation
and the wave pattern varies from approximately 180 nanometers to 270
nanometers.
A third form of radiation is Infrared radiation. It is the safest and most
effective type of radiation to use for warming up the objects in a room
including the human body. The Comfort Furnace Infrared Zone Heater uses safe
infrared radiation to efficiently convert electrical power into therapeutic
infrared heat. Infrared heat is by far the most economical type of heat for
zone or area heating. Infrared waves vary from 5 to 14 microns which is is
much much longer than solar radiation but much much shorter than radiant
heat waves. Infrared radiation is the perfect wave form for the most
efficient heating systems. Infrared heat is also the most therapeutic type
of heat which is why it is used universally for all medical applications
requiring heat applications as well as the preferred heat type in most
saunas. Infrared Saunas produce the same infrared wave that the Comfort
heater produces.
How does the
comfort of Comfort Furnace compare to other systems?
The Comfort Furnace is a state of the
art system that provides the most comfortable form of heat. Unlike
traditional systems, which may leave a differential of up to 18 degrees from
floor to ceiling, the Comfort Furnace Infrared Heater produces infrared heat
that does not concentrate near the ceiling. Heat is evenly distributed from
floor to ceiling throughout the room. The even heating and higher humidity
permit lower heat settings with more comfort, less condensation on windows
and less static electricity.
In actual studies, photos using infrared lighting demonstrated that the heat
was almost perfectly even from floor-to-ceiling and wall-to-wall. The
Comfort Furnace Quartz Infrared efficiency is based on the distribution of
energized air, not on just fan movement. This heat is coined as "soft heat"
due to how comfortable it is.
Economically,
how does the Comfort Furnace compare to other systems?
The Comfort Furnace is the most
economical way to heat. The Comfort Furnace uses an average of 35% less
energy than conventional electric furnace/baseboard systems. Even more
impressive results were found during comparisons with fuel based heating
systems. Individual results, of course, depend on insulation values, local
climate, and other conditions.
How much area
does a Comfort Furnace Infrared Zone Heater heat?
The Comfort Furnace Infrared Zone
Heater unit, is an excellent source of primary heat for up to 1000 square
feet and a superb source of secondary heat for over 1200 square feet.
Why does the
Comfort Furnace quartz infrared heater cost more than a space heater?
It is a furnace in every respect. It has a miniature heat exchanger,
miniature infrared heating coils or tubes, a solid-state electronic control
system, high and low limit switches to regulate temperature and air flow, a
stylish cabinet, a sensitive solid-state thermostat with high voltage relays
for turning the infrared tubes on and off and a dual DC fan system to
eliminate harmful electromagnetic radiation that is produced by AC fans. It
is a revolutionary “Green technology” product in every respect that produces
high-quality infrared heat at a fraction of the price of conventional
portable heaters. A space heater only has the capacity to heat a small space
because the heat stays where it was generated. The Comfort Furnace, like a
central heating system, will heat an entire area evenly and efficiently
because the heat spreads rapidly through the entire room. Leave the door
open and the heat will spread into the adjoining room as well. Furthermore,
the Comfort Furnace is safe. It will not start a fire or burn you if you get
too close to it. Because of the reduced energy consumption, and the unit's
high level of safety and comfort, Comfort Furnace users agree that it is the
best value available.
Is the
Comfort Furnace Infrared Zone Heater safe?
The Comfort Furnace Infrared Zone
Heater has no flame or fumes. Its safe, clean infrared heating elements
provide the energy. Extensive TUV-US testing has verified the safety of the
Comfort Furnace.
Why doesn't
the heat from the Comfort Furnace Infrared Zone Heater rise like
conventional heating systems?
Because the infrared wave is shorter
than radiant heat waves. Now, combine this short wave with an ionizing heat
exchanger and what you have is an infrared wave that spreads more quickly
and penetrates more thoroughly giving you a more even heat distribution from
floor to ceiling. The Comfort Furnace heats an area evenly, keeping heat
down where you and your family live.
What kind of
warranty does it have?
The Comfort Furnace has an extended 3
year factory warranty which includes the heating elements. The unit has no
moving parts except the fan. The furnace has trouble free solid-state
controls and diagnostic analysis of any problem can be analyzed over the
telephone with our technical support team through customer service.
How much
power does the Comfort Furnace draw?
The Comfort Furnace uses 1500 watts.
Why is my heater still running
after I have turned it off?
You will hear the heater fan running after you have turned the power off
- this is to allow the heater to cool down, protecting the unit's components
from overheating. Please take care to not unplug the heater while it is in
operation and while it is running the cool-down cycle.
Can I use the heater to heat
multiple rooms at the same time?
The heating capability will depend on your floor plan, the insulation
factor and the room size. Ceiling fans will help move heat around in rooms
with many large windows but normally this is not necessary. Placing the
heater in a central location will also help move heat between rooms.
Will my heater work in damp or
moist areas?
Using the heater in a damp or moist area such as a bathroom, pool room,
or sauna room is effective but not recommended for the heater unless in
constant use. Although the heater is designed to work effectively with
natural humidity, we suggest you keep the heater away from areas that
accumulate moisture.
Will my heater work in areas
without insulation?
The heater will work in garages, basements and unfinished rooms. However,
please bear in mind that the effectiveness of your heater depends on how
well the area is sealed and insulated. As with any heater, the better the
walls, floor and ceiling are sealed and insulated, the more heat is absorbed
into the objects in the room.
Why is my heater's display showing
only a line of dots?
The heater goes to a screen saver mode 10 minutes after you
finish setting it. Your heater will activate the heat cycle automatically
when the temperature of the room falls below the temperature you set. The
heater will also pop out of screen saver mode when any button is
pressed on the Control Panel. Screen Saver mode does not affect
normal operation.
Can I use multiple heaters in an
area?
Depending on the size of the area, you may wish to use multiple heaters.
Many heaters may be used. Your heater is rated at 12.5 amps so each heater
must plug into an independent 15 amp, or greater, circuit.
