Addressing concerns with regards to the new privacy legislation.

We wish to assure all our customers that we will protect all personal information we have on file that you have provided us.   We do not share this information with any other company for any reason (with the exception of credit collection issues).

Your privacy is important.  We will insure that your privacy is respected.  At our store, the information we may collect is name, mailing and shipping address, email, web-site, phone and fax numbers, purchases and payment history.  Any credit card information is stored in a secure location and accessible by only a few account personnel. 

As to this web site, the online ordering system with Paypal and Ebay makes use of cookies.  We only collect information as needed in order to be able to process the sale.  This information is not shared or distributed afterwards.  If you are not comfortable with the use of cookies, you can call our store directly, use email or use our Live Support option to place your orders.

Please note also that this website, (as with any other website you visit) stores your IP Address in its visitor logs.  We also make use of several analytic add-ons to measure our website traffic.  These include Google Analytics, Feedjit Pro, Tynt, and CuteLive Support.

If you have any questions or concerns, please do not hesitate to contact us.

Management

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 We welcome all inquiries on our products.  Please use Feedback form to contact us.

Please note that all prices in all categories are listed in Canadian Dollars.  All items are subject to 15% Harmonized Sales Tax (HST) when shipped to Nova Scotia, 13% Harmonized Sales Tax (HST) when shipped to New Brunswick, Newfoundland or Ontario, 12% Harmonized Sales Tax (HST) when shipped to British Columbia.  All other provinces/territories are subject to 5% Goods and Service Tax (GST).  International and United States sales are tax exempt (duty and brokerage fees, if applicable, are the responsibility of the purchaser). 
Unless picked up at our location, all items are subject to applicable freight charges (to be quoted).  Not all items can be shipped due to weight and size factors.  Items marked free shipping are for within Canada and the USA (with the exception of remote locations)). We do not ship chemical products or insecticides.  All prices subject to change without notice.  Not all items may be available at all times.  We reserve the right to choose our customers and to limit quantities if needed.  Website is also subject to error.  If a pricing error is discovered it will be fixed, however we are not obliged to sell for the error.  Website pricing may differ from in-store pricing. 

We accept VISA, Mastercard or American Express. You can also send a money order or check, in which case we will wait for it to clear prior to shipping out the goods.  In some cases, Paypal will be used as a payment method. 

Copyright © 2011 UJ Robichaud TIMBR Mart. Last modified: 12/13/11